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Meet The Team

Returns and Refunds

Return and Refund Policy for Oakes Leisure Ltd:

Thanks for shopping at Oakes Leisure website.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.


Oakes Leisure Ltd Return & Refund Policy:

www.oakesleisure.co.uk

Items Not Eligible

  • Sale Items

How To Return Your Item

Please post all returns to the address below, in original packaging.

Oakes Leisure Ltd

C/O VeeJay Plastics

Folkes Road

Lye

West Midlands

DY9 8RG

Oakes Leisure Limited
C/o VeeJay Plastics
Lye
Stourbridge
West Midlands
DY9 8RG
01384 893888
When ordering large soft, please allow at least 72hrs notice!! (All soft fill)
Call our office on 01384 893888 if you need any help or guidance on purchasing any of our lines, we are available Monday to Friday 9-5pm.
Van delivery's are made every day during the week, call 01384 893888 to order!